Warranty & Returns

Our limited warranty and return process, explained.

Evergreen Auto Parts and Components > Warranty & Returns

Our Warranty

Evergreen sells exclusively to wholesale customers and stands behind the Evergreen brand. Evergreen-brand products carry a limited warranty of 90 days from the date received, unless otherwise specified, covering parts that are defective in workmanship or material. Products from other manufacturers we carry are covered by their own manufacturer’s warranty.

This page summarizes our warranty and return terms. The complete terms are in our Terms & Conditions, which govern in the event of any difference.

Warranty & Returns at a Glance

90-Day Evergreen Warranty

Evergreen-brand products are covered for 90 days from the date received, unless otherwise specified.

Other Brands

Products from other manufacturers are covered by their manufacturer’s warranty, and claims follow that manufacturer’s policy.

Wholesale Claims

Claims are submitted by the wholesale customer with the original invoice. Repair shops and vehicle owners should contact the seller where the part was purchased.

30-Day Authorized Returns

Authorized returns are accepted within 30 calendar days of purchase, in original condition and packaging with all components.

RA Number Required

Contact our team for a Return Authorization (RA) number and write it on the outside of the shipping box.

Replacement, Credit, or Refund

Approved claims are resolved by replacement, account credit, or refund. A 20% restocking fee applies to returns not caused by our error.

What Is Not Covered

The warranty does not cover damage resulting from abuse, misuse, improper repair or maintenance, improper installation, alteration, or modification. Labor, towing, rental car, airfreight, and additional repair expenses are not covered, and return shipping is the buyer’s responsibility unless the return results from our error.

Most issues can be avoided by confirming the application first: verify the part number, engine application, and kit contents in the Evergreen eCatalog before installation.